FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills, product knowledge, and the ability to comply with state regulations while facilitating customer purchases. Capable of working independently and collaboratively in a fast-paced environment, with a focus on effective communication and problem resolution.
Highest-signal resume keywords
Customer ServiceProduct KnowledgeCash HandlingVerbal And Written CommunicationCompliance With State Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash HandlingOrder ProcessingProduct EducationCustomer Issue ResolutionPhysical Task Performance
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion
Tools & Technologies
ComputersLaptopsTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisRetailCustomer ExperiencePatient ServiceState Regulations
About the role
Key responsibilities & impact- Guide customers through their cannabis journey by educating them on product benefits and potential side effects
- Provide exceptional customer service, empathy, compassion, product knowledge, and elevated patient service
- Facilitate customer purchases in compliance with state regulations
- Assist managers and shift supervisors with returns according to company policy
- Prepare and process patient orders accurately, timely, and efficiently
- Follow Trulieve policies and procedures
- Work with the leader on duty to enhance the customer experience
- Assist customers with product or device issues
- Collaborate with leadership and management to resolve customer issues
- Document customer issues and concerns in customer profiles
- Maintain a clean and well-stocked workstation
- Perform additional management-assigned tasks and crossover team duties as needed
- Process online orders, including deliveries, within a two-hour timeframe when providing online support
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or in a similar field
- Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
- Prior experience, preferably in retail and/or customer service
- Prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
- Excellent verbal and written communication skills
- Ability to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
- Ability to understand and follow written and oral instructions
- Ability to interact respectfully and politely with customers and team members
- Conversational English proficiency
- Ability to operate computers, laptops, electronic equipment, and telecommunication devices
- Mental and physical capacity to perform job duties
- Valid driver's license and clean driving record for the Delivery Driver role
- Ability to pass a comprehensive background record check
- Ability to move throughout the workday and perform required physical tasks
- Ability to push, pull, lift, carry, and position objects up to 50 lbs
- Availability to work evenings, weekends, holidays, and after hours as needed
Benefits
Comp & perks- Position eligible for tips
- Flexible hours depending on store needs
- Comprehensive benefits package including paid time off