Dispensary Associate

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/27/2026full-timeSanford • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while effectively assisting customers with their needs. Capable of working independently and collaboratively in a fast-paced environment, maintaining professionalism and confidentiality.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Communication SkillsAbility to Follow InstructionsConversational English Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer EducationProduct KnowledgeState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform delivery associate duties as needed, including following delivery procedures
Process online orders, including deliveries, within a two-hour timeframe
Perform other tasks assigned by management

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior retail and/or customer service experience is preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication and people skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and meet stated sensory and physical requirements
Ability to manipulate, push/pull, lift, carry, and position objects up to 50 lbs
Availability for evenings, weekends, and holidays

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off