Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them about product benefits and potential side effects .

Posted 10/14/2026part-timeOcala • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, including empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in cash handling, order processing, and compliance with state regulations.

Highest-signal resume keywords

Customer ServiceCash HandlingOrder ProcessingCommunication SkillsDelivery Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingCash HandlingDelivery ComplianceElectronic Equipment OperationSafety Procedures

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration

Tools & Technologies

Telecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperiencePatient ServiceState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and elevated patient service
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned
Fulfill delivery associate duties when needed, including delivery compliance and driving
Process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written/oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, comprehend safety procedures, and use telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and meet sensory, mobility, and independent-work requirements
Ability to manipulate, push/pull, lift, carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off