Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by educating them about product benefits and potential side effects .

Posted 10/12/2026part-timeTampa • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to facilitate purchases while adhering to state regulations. Capable of working independently and collaboratively in a fast-paced environment, with a focus on enhancing the customer experience.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingVerbal and Written CommunicationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingElectronic Equipment OperationPhysical Task PerformanceCustomer Issue Documentation

Soft Skills

EmpathyCompassionProfessionalismConfidentialityDiscretion

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis PurchasingPatient ServiceState RegulationsRetail ExperienceCustomer Experience

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, product knowledge, and elevated patient service
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned
Process online orders, including deliveries, within a two-hour timeframe when providing online support
Perform delivery associate duties as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record for the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and perform required physical tasks
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs