Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey .

Posted 10/6/2026part-timePhoenix • Arizona • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, with the ability to educate customers and facilitate purchases while adhering to state regulations. Capable of working independently and collaboratively in a fast-paced environment, ensuring a positive customer experience.

Highest-signal resume keywords

Customer ServiceCannabis Product KnowledgeCash Handling ExperienceVerbal And Written Communication SkillsAbility To Work Independently

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cash HandlingOrder ProcessingCustomer Issue ResolutionAbility To Lift 50 LbsDocumenting Customer Profiles

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis PurchasingState RegulationsRetail ExperienceFlexible HoursCustomer Education

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey
Educate customers about cannabis products, benefits, and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as needed
Process online orders, including deliveries, within a two-hour timeframe when assigned online support duties
Perform delivery associate responsibilities when needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA, and WV
Prior cash handling experience
Prior retail and/or customer service experience preferred
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with diverse, including ill, disabled, elderly, emotionally upset, and sometimes hostile, people
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability to work flexible hours, evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs