Dispensary Associate, Part Time

Trulieve

. Guide customers through their cannabis journey by explaining product benefits and potential side effects .

Posted 11/11/2026part-timeMilton • West Virginia • United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to navigate state regulations while providing empathetic support to customers. Capable of efficiently processing orders and resolving issues in a fast-paced retail environment.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Communication SkillsAbility to Work IndependentlyConversational English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingProduct KnowledgeCash HandlingAbility to Lift 50 lbsDelivery Driver Skills

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer JourneyState RegulationsPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by explaining product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Resolve customer issues with leadership and management
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery-associate duties as needed, including deliveries when qualified
Process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum age of 18 in West Virginia (21 in most other states)
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written/oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with ill, disabled, elderly, emotionally upset, or hostile people
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours as needed

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off
Flexible hours depending on store needs