Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by educating them about product benefits and potential side effects .

Posted 11/7/2026part-timeScranton • Pennsylvania • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to facilitate purchases while adhering to state regulations. Capable of effectively communicating with customers and team members, maintaining confidentiality, and managing cash handling responsibilities.

Highest-signal resume keywords

Customer ServiceCash HandlingProduct KnowledgeInterpersonal SkillsCompliance with State Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct EducationDelivery DutiesCustomer Issue Documentation

Soft Skills

EmpathyCompassionEffective CommunicationTeam CollaborationProfessionalism

Tools & Technologies

Computing Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperienceConfidentialityBackground Check

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe as online support
Perform delivery associate duties as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 18 years of age in PA
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess excellent people skills and communicate effectively in verbal and written form
Able to work independently and in a team environment
Strong interpersonal skills, business sense, and professionalism
Ability to uphold confidentiality and discretion
Able to understand and follow written/oral instructions
Able to interact with customers and team members respectfully and politely
Conversational English required
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
Must pass a comprehensive background record check
Must be available to work evenings, weekends, and holidays
Must be able to move throughout the workday, operate computing devices, and manipulate, push, pull, lift, and carry objects up to 50 lbs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off
Flexible hours depending on store needs