Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/14/2026part-timeHalethorpe • Maryland • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, including empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in cash handling, order processing, and maintaining compliance with state regulations.

Highest-signal resume keywords

Customer ServiceCash HandlingOrder ProcessingVerbal and Written CommunicationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingAbility to Lift 50 lbsDelivery Driver DutiesCompliance with State Regulations

Soft Skills

EmpathyCompassionProfessionalismConfidentialityDiscretion

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperiencePatient ServiceBackground Check

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and elevated patient service
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
As needed, perform delivery associate duties and online support, including processing online orders and deliveries within two hours

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior retail and/or customer service experience is a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with residents, personnel, and support agencies
Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Ability to work evenings, weekends, and holidays
Availability for flexible hours, up to 25 hours per week, and after-hours work based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off