Dispensary Associate – Part Time

Trulieve

. Guide customers through cannabis purchases by educating them on product benefits and potential side effects .

Posted 9/20/2026part-timeOrlando • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills, product knowledge, and the ability to comply with state regulations while facilitating cannabis purchases. Capable of working independently and collaboratively in a fast-paced environment, with a focus on effective communication and problem resolution.

Highest-signal resume keywords

Customer ServiceCash HandlingProduct KnowledgeInterpersonal SkillsCompliance with State Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Handling ExperienceOrder ProcessingDelivery PoliciesElectronic Equipment OperationSafety Procedures Comprehension

Soft Skills

EmpathyCompassionEffective CommunicationTeam CollaborationProfessionalism

Tools & Technologies

Telecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis PurchasesCustomer ExperienceRetailPatient OrdersConfidentiality

About the role

Key responsibilities & impact

Guide customers through cannabis purchases by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in compliance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
As needed, perform delivery associate duties, including following delivery policies
As needed, process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and communicate effectively in verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism; ability to uphold confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Conversational English proficiency
Ability to operate electronic equipment, comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check
Must be able to move intermittently throughout the workday and meet the stated sensory and physical requirements
Must be able to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Must be available to work evenings, weekends, and holidays
Must be available for flexible hours and up to 25 hours per week

Benefits

Comp & perks

Comprehensive benefits package including paid time off