Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them about product benefits and potential side effects .

Posted 9/17/2026part-timeZelienople • Pennsylvania • United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, including empathy and compassion, while effectively guiding customers through their cannabis journey. Proficient in cash handling, order processing, and maintaining compliance with state regulations.

Highest-signal resume keywords

Customer ServiceCash HandlingOrder ProcessingVerbal And Written CommunicationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingAbility To Operate ComputersAbility To Follow InstructionsAbility To Lift 50 Lbs

Soft Skills

EmpathyCompassionProfessionalismConfidentialityDiscretion

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperienceState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and elevated patient service
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders accurately, efficiently, and on time
Follow Trulieve policies and procedures
Work with the leader on duty and management to enhance customer experience and resolve issues
Assist customers with product or device issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe as online support
Perform delivery associate duties as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum age of 18 in Pennsylvania (21 in most other states)
Prior retail and/or customer service experience preferred
Prior cash handling experience required
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record for the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and work independently
Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Availability for flexible hours, evenings, weekends, holidays, and after-hours business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package including paid time off