Dispensary Associate – Part time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 11/2/2026part-timeZelienople • Pennsylvania • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while effectively assisting customers with their needs. Capable of operating electronic devices and managing cash handling tasks in a fast-paced retail environment.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceProduct KnowledgeVerbal And Written Communication SkillsAbility To Work Independently

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct EducationDelivery ProceduresAbility To Lift 50 Lbs

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer JourneyState RegulationsPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Work with leadership to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate tasks as needed, including delivery procedures and policy compliance
Process online orders, including deliveries, within a 2-hour timeframe when providing online support

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 18 years of age in Pennsylvania (21 in most other locations)
Prior retail and/or customer service experience is a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written/oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and meet sensory and physical requirements
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability for evenings, weekends, and holidays
Availability for flexible hours and up to 25 hours per week

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off