Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them about product benefits and potential side effects .

Posted 10/30/2026part-timeMaricopa • Arizona • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathy and product knowledge while adhering to state regulations and company policies. Capable of efficiently processing orders and resolving customer issues in a fast-paced retail environment.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceAbility To Follow InstructionsExcellent Communication SkillsAbility To Work Independently

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingProduct KnowledgeAbility To Lift 50 PoundsElectronic Equipment OperationBackground Check Compliance

Soft Skills

EmpathyCompassionInterpersonal SkillsTeam CollaborationAdaptability

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer JourneyState RegulationsPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned
Process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 in CT, PA and WV)
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and in a team environment
Excellent verbal and written communication and interpersonal skills
Ability to follow written and oral instructions
Conversational English
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Mental and physical capacity to perform job duties
Ability to move throughout the workday and work with customers and team members, including ill, disabled, elderly, emotionally upset, and at times hostile people
Ability to push, pull, lift, carry, and position objects up to 50 pounds
Availability to work evenings, weekends, holidays, and after hours as needed

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off
Flexible hours depending on store needs