Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them about product benefits, effects, and potential side effects .

Posted 11/5/2026part-timeReading • Pennsylvania • United StatesJuniorMid-Level💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills by guiding customers through their cannabis journey, educating them on product benefits, and resolving issues effectively. Proficient in cash handling, order processing, and maintaining compliance with state regulations.

Highest-signal resume keywords

Customer ServiceCash HandlingOrder ProcessingCommunication SkillsRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingElectronic Equipment OperationSafety Procedure ComprehensionProduct Knowledge

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration

Tools & Technologies

ComputersTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperiencePatient ServiceState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits, effects, and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and elevated patient service
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders accurately, efficiently, and on time
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe
Perform additional team tasks and delivery associate duties as assigned

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum age of 21, or minimum age of 18 in CT, PA, and WV
Prior retail and/or customer service experience is a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication and people skills
Ability to work without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Ability to comprehend safety procedures
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and facility
Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend and descend stools, ladders, and steps; crouch, stoop, kneel, or crawl
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Paid time off
Flexible hours depending on store needs