Dispensary Associate, Part Time

Trulieve

. Guide customers through their cannabis journey by educating them about product benefits and potential side effects .

Posted 10/14/2026part-timeLake Worth • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, product knowledge, and the ability to educate customers on cannabis products while adhering to state regulations. Capable of working independently and collaboratively in a fast-paced environment, with a focus on maintaining professionalism and confidentiality.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingVerbal and Written CommunicationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct EducationDelivery ProceduresComputer Operation

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismConfidentiality

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisRetailCustomer ExperienceState Regulations

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them about product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate duties as needed, including following delivery procedures
Process online orders, including deliveries, within a 2-hour timeframe as online support

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work in confined spaces
Ability to push, pull, lift, carry, or position objects up to 50 lbs
Ability to ascend/descend stools, ladders, and steps and work at floor level
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package including paid time off
Flexible hours depending on store needs