Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/2/2026part-timeExton • Pennsylvania • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, with the ability to educate customers on product benefits and ensure compliance with state regulations. Capable of working independently and collaboratively in a fast-paced environment while maintaining professionalism and confidentiality.

Highest-signal resume keywords

Customer Service ExperienceProduct KnowledgeCash Handling ExperienceVerbal And Written Communication SkillsValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Retail ExperienceOrder ProcessingDelivery Associate DutiesAbility To Lift 50 PoundsCompliance With State Regulations

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismAbility To Work Independently

Industry Keywords

CannabisCustomer JourneyPatient OrdersTeam CollaborationBackground Record Check

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as needed
Process online orders, including deliveries, within a two-hour timeframe when providing online support
Perform delivery associate duties as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 18 years of age in Pennsylvania
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and perform required physical activities
Ability to push, pull, lift, carry, and position objects up to 50 pounds
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs