Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/23/2026part-timeClermont • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, while effectively communicating with diverse customers and adhering to state regulations. Capable of working independently and collaboratively in a fast-paced environment, ensuring compliance with company policies and delivering exceptional patient care.

Highest-signal resume keywords

Customer ServiceCash HandlingProduct KnowledgeEffective CommunicationRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct EducationSafety ProceduresElectronic Equipment Operation

Soft Skills

Interpersonal SkillsEmpathyProfessionalismTeam CollaborationConflict Resolution

Tools & Technologies

Telecommunication DevicesComputerLaptop

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis ProductsPatient CareState RegulationsCustomer JourneyConfidentiality

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Discuss various cannabis products and their effects with customers
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service to customers, guests, patients, and coworkers
Provide empathy and compassion to patients
Deliver elevated patient service standards, behaviors, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate tasks as needed, including following delivery procedures
Process online orders, including deliveries, within a two-hour timeframe as online support

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience required
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Excellent people skills and effective verbal and written communication
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism
Ability to uphold strict confidentiality and discretion
Ability to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Conversational English proficiency
Ability to operate electronic equipment, including computer and laptop
Ability to comprehend safety procedures and utilize telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and work with residents, personnel, and support agencies
Ability to work with ill, disabled, elderly, emotionally upset, and at times hostile people
Ability to move throughout the entire facility, including confined spaces
Ability to communicate and exchange sensitive information accurately
Ability to observe and inspect details at varying ranges
Ability to manipulate objects of varying sizes and weights
Ability to push/pull, lift/carry/position objects up to 50 lbs
Ability to ascend/descend stools, ladders, and steps; crouch, stoop, kneel, or crawl
Must be available to work evenings, weekends, and holidays
Position works up to 25 hours per week and may require availability after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs