Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 11/2/2026part-timeTampa • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while effectively assisting customers and managing transactions. Capable of working independently and collaboratively in a fast-paced environment, with a focus on maintaining professionalism and confidentiality.

Highest-signal resume keywords

Customer Service ExperienceProduct KnowledgeCash Handling ExperienceVerbal And Written Communication SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingDelivery ComplianceProduct EducationCustomer Issue Documentation

Soft Skills

Interpersonal SkillsProfessionalismConfidentialityTeam CollaborationRespectful Interaction

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Industry Keywords

Cannabis IndustryState RegulationsRetail ExperienceCustomer JourneyPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide product knowledge and exceptional customer service to customers, guests, coworkers, and patients
Facilitate customer purchases in accordance with state regulations
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate duties as needed, including delivery compliance and potentially driving
Process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior retail and/or customer service experience is preferred as a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Respectful and polite interaction with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record for the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with residents, personnel, support agencies, and individuals who may be ill, disabled, elderly, emotionally upset, or hostile
Ability to move/traverse throughout the facility, including confined spaces
Ability to manipulate objects of varying sizes and weights; push, pull, lift, carry, and position objects up to 50 lbs
Ability to ascend/descend stools, ladders, and steps; crouch, stoop, kneel, crawl, and work at floor level
Availability to work flexible hours, evenings, weekends, holidays, and after-hours based on business needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package
Paid time off