FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills, product knowledge, and the ability to educate customers on cannabis products while adhering to state regulations. Capable of efficiently processing orders and resolving customer concerns in a fast-paced retail environment.
Highest-signal resume keywords
Customer ServiceCash HandlingProduct KnowledgeCommunication SkillsRetail Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingCash HandlingProduct EducationDelivery ProceduresCompliance with Regulations
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismTeam Collaboration
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CannabisPatient ServiceCustomer JourneyRetailBackground Check
About the role
Key responsibilities & impact- Guide customers through their cannabis journey by educating them on product benefits and potential side effects
- Provide exceptional customer service, empathy, compassion, product knowledge, and patient service
- Facilitate customer purchases in accordance with state regulations
- Assist managers and shift supervisors with returns according to company policy
- Prepare and process patient orders efficiently
- Follow Trulieve policies and procedures
- Work with the leader on duty to enhance the customer experience
- Assist with product or device issues and resolve customer concerns with leadership
- Document customer issues and concerns in customer profiles
- Maintain a clean and well-stocked workstation
- Perform additional team tasks as assigned
- Fulfill delivery associate duties as needed, including following delivery procedures
- Process online orders, including deliveries, within a 2-hour timeframe
Requirements
What you’ll need- High-school diploma or equivalent and experience in the field or in a similar field
- Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
- Prior retail and/or customer service experience is a plus
- Prior cash handling experience required
- Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
- Excellent verbal and written communication skills
- Ability to work without supervision and in a team environment
- Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
- Ability to understand and follow written/oral instructions
- Ability to interact respectfully and politely with customers and team members
- Conversational English proficiency
- Mental and physical capacity to perform job duties
- Valid driver's license and clean driving record required for Delivery Driver role
- Ability to pass a comprehensive background record check
- Ability to move intermittently throughout the workday and work with diverse populations
- Ability to move/traverse throughout the facility, operate computing devices, and manipulate objects
- Ability to push/pull, lift/carry, and position objects up to 50 lbs
- Availability to work evenings, weekends, holidays, and after hours based on business needs
Benefits
Comp & perks- Position eligible for tips
- Flexible hours depending on store needs
- Comprehensive benefits package
- Paid time off