Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects .

Posted 11/9/2026part-timeHobe Sound • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while effectively assisting customers with their purchasing journey. Capable of working independently and collaboratively in a fast-paced environment, with a focus on maintaining professionalism and confidentiality.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingVerbal And Written CommunicationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingOrder ProcessingProduct KnowledgeElectronic Equipment OperationPhysical Capacity To Lift 50 Lbs

Soft Skills

EmpathyCompassionProfessionalismConfidentialityDiscretion

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis PurchasingState RegulationsCustomer ExperienceRetailDelivery Policies

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders efficiently and on time
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
When needed, perform delivery associate tasks, including following delivery policies
When needed, process online orders, including deliveries, within a two-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and perform the stated physical requirements, including lifting, carrying, pushing, and pulling up to 50 lbs
Availability to work flexible hours, evenings, weekends, and holidays

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off