Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/16/2026part-timeNewnan • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathy and compassion while guiding customers through their cannabis journey. Proficient in processing orders efficiently and adhering to company policies and procedures.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceVerbal And Written Communication SkillsAbility To Operate Electronic EquipmentValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingProduct KnowledgeAbility To Lift 50 LbsFollowing Written/Oral Instructions

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismConfidentiality

Tools & Technologies

Electronic EquipmentComputersLaptops

Industry Keywords

CannabisRetailCustomer ExperiencePatient Service StandardsDelivery Policies

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, and compassion to patients, customers, guests, and coworkers
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Work with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as needed
As a Delivery Associate, follow delivery policies and procedures when assigned
As Online Support, process online orders, including deliveries, within a 2-hour timeframe

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
Prior retail and/or customer service experience preferred
Prior cash handling experience
Must be available on weekends, evenings, and holidays
Conversational English proficiency
Ability to operate electronic equipment, including computers and laptops
Ability to work independently and in a team environment
Excellent verbal and written communication skills
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written/oral instructions
Must possess the mental and physical capacities necessary to perform the job duties
Must be able to pass a comprehensive background record check
Must be able to move throughout the workday and work with ill, disabled, elderly, emotionally upset, and at times hostile people
Must be able to push/pull, lift, carry, and position objects up to 50 lbs
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package including paid time off
Flexible hours depending on store needs