Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects .

Posted 10/26/2026part-timeSebring • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills with the ability to guide customers through their cannabis purchasing journey while adhering to state regulations. Proficient in handling cash transactions and resolving customer concerns effectively.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Verbal And Written Communication SkillsConversational English ProficiencyAbility To Follow Written/Oral Instructions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion

Tools & Technologies

ComputersLaptopsElectronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Cannabis PurchasingState RegulationsRetail ExperiencePatient OrdersCustomer Profiles

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist with product or device issues and resolve customer concerns with leadership
Document customer issues and concerns on customer profiles
Maintain a clean, well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe as needed
Perform delivery associate tasks as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 in CT, PA, and WV
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written/oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver’s license and clean driving record for Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and perform required physical tasks
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability for evenings, weekends, holidays, and after-hours business needs

Benefits

Comp & perks

Paid time off
Flexible hours depending on store needs
Equal employment opportunities
Drug-free workplace