Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/23/2026part-timeDunwoody • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, product knowledge, and the ability to effectively communicate with diverse individuals. Capable of working independently and collaboratively in a fast-paced environment while adhering to company policies and procedures.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceExcellent Verbal And Written Communication SkillsConversational English ProficiencyValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product KnowledgeOrder ProcessingDelivery PoliciesAbility To Operate ComputersAbility To Manipulate Objects Up To 50 Lbs

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismAbility To Work Independently

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Industry Keywords

CannabisRetailPatient Service StandardsCustomer ExperienceBackground Record Check

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, and compassion to patients, customers, guests, and coworkers
Deliver elevated patient service standards, behaviors, and product knowledge
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Work with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform other tasks assigned by management
Perform additional team tasks as needed
As a delivery associate, follow delivery policies and procedures and fulfill delivery duties when needed
As online support, process online orders, including deliveries, within a 2-hour timeframe
Report to the General Manager

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or a similar field
Minimum 21 years of age (or minimum 18 years in CT, PA, and WV)
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday
Ability to see and hear adequately, or use prosthetics enabling these senses
Ability to function independently with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people
Ability to move/traverse throughout the facility, including confined spaces
Ability to communicate and exchange sensitive information accurately
Ability to observe/inspect details at varying ranges
Ability to manipulate objects of varying sizes and weights, push/pull up to 50 lbs, and lift/carry/position up to 50 lbs
Ability to ascend/descend stools, ladders, and steps; crouch, stoop, kneel, crawl, and position self or objects at floor level
Availability to work evenings, weekends, and holidays
Availability for flexible hours based on store needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off