Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects .

Posted 9/23/2026part-timeCocoa Beach • Florida • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on empathy and product knowledge while adhering to state regulations and company policies. Capable of efficiently processing orders and resolving customer issues in a fast-paced retail environment.

Highest-signal resume keywords

Customer ServiceCash HandlingOrder ProcessingCommunication SkillsRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCash HandlingElectronic Equipment OperationProduct KnowledgeCustomer Issue Resolution

Soft Skills

EmpathyInterpersonal SkillsProfessionalismConfidentialityTeam Collaboration

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CannabisPatient Service StandardsState RegulationsRetailCustomer Experience

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by explaining product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Provide the TruExperience through elevated patient service standards and behaviors
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders accurately, efficiently, and on time
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe
Perform additional team tasks and delivery-associate duties as assigned

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age, or minimum 18 in CT, PA, and WV
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Ability to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate electronic equipment, computers, laptops, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and meet required sensory capabilities
Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs