Dispensary Associate, Part Time

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/15/2026part-timeLutherville • Maryland • United StatesSeniorLead💰 $18 per hourWebsite

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with state regulations
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues and work with management to resolve them
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned
As needed, process online orders, including deliveries, within a two-hour timeframe
As needed, perform delivery associate responsibilities

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and communicate effectively in verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism; ability to uphold confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English
Ability to operate electronic equipment, comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check
Must be able to move intermittently throughout the workday and perform the stated physical requirements
Must be available to work evenings, weekends, and holidays

Comp & perks