Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 10/1/2026part-timeZanesville • Ohio • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills, product knowledge, and the ability to educate customers on cannabis products while adhering to state regulations. Capable of effectively communicating with diverse personalities and managing customer interactions in a fast-paced environment.

Highest-signal resume keywords

Customer ServiceProduct KnowledgeCash HandlingEffective CommunicationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingDelivery PoliciesCompliance with State RegulationsDocumenting Customer IssuesPhysical Ability to Lift 50 lbs

Soft Skills

EmpathyCompassionInterpersonal SkillsProfessionalismAbility to Work Independently

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's LicenseClean Driving Record

Industry Keywords

CannabisRetailCustomer JourneyPatient OrdersConfidentiality

About the role

Key responsibilities & impact

Guide customers through their cannabis journey by educating them on product benefits and potential side effects
Provide exceptional customer service, empathy, compassion, and product knowledge
Facilitate customer purchases in accordance with State regulations
Assist Managers and Shift Supervisors with returns according to company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve policies and procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Work with leadership and management to resolve customer issues
Document customer issues and concerns on customer profiles
Maintain a clean and well-stocked workstation
Perform additional tasks assigned by management
Perform delivery associate duties as needed, including following delivery policies
Process online orders, including deliveries, within a 2-hour timeframe
Move throughout the facility; manipulate, push, pull, lift, carry, or position objects up to 50 lbs

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV)
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role
Must be able to pass a comprehensive background record check
Must be able to move intermittently throughout the workday and perform the stated physical requirements
Must be available to work evenings, weekends, and holidays
Must be available for up to 25 hours per week and after-hours work based on business needs

Benefits

Comp & perks

Paid time off
Flexible hours depending on store needs