Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey by educating them on product benefits and potential side effects .

Posted 11/2/2026part-timePalm Coast • Florida • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while providing an exceptional purchasing experience. Capable of operating electronic devices and managing customer interactions with professionalism and discretion.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceConversational English ProficiencyAbility to Follow InstructionsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product KnowledgeOrder ProcessingCash HandlingAbility to Lift 50 lbsElectronic Equipment Operation

Soft Skills

EmpathyCompassionInterpersonal SkillsCommunication SkillsProfessionalism

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Industry Keywords

Cannabis PurchasingState RegulationsPatient Service StandardsCustomer ExperienceRetail Experience

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey by educating them on product benefits and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, compassion, and product knowledge
Provide the TruExperience through elevated patient service standards and behaviors
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders promptly and efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance the customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Perform additional team tasks as assigned by management
Assist with processing online orders, including deliveries, within a two-hour timeframe
Potentially perform delivery-driver responsibilities and delivery-associate procedures

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum 21 years of age (or minimum 18 years of age in CT, PA and WV)
Prior retail and/or customer service experience is preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
Excellent verbal and written communication and people skills
Ability to work without supervision and in a team environment
Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
Ability to understand and follow written and oral instructions
Ability to interact respectfully and politely with customers and team members
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move intermittently throughout the workday and meet stated physical requirements
Ability to push, pull, lift, carry, and position objects up to 50 lbs
Availability for evenings, weekends, holidays, and after-hours business needs

Benefits

Comp & perks

Position is eligible for tips
Comprehensive benefits package including paid time off