Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey .

Posted 9/16/2026part-timeParkersburg • Virginia • United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to educate customers on cannabis products while adhering to state regulations. Capable of efficiently processing orders and collaborating with team members to enhance the customer experience.

Highest-signal resume keywords

Customer Service ExperienceCash Handling ExperienceVerbal And Written Communication SkillsAbility To Work IndependentlyConversational English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingProduct KnowledgeCash HandlingAbility To Lift/Carry 50 LbsBackground Check Compliance

Soft Skills

EmpathyInterpersonal SkillsProfessionalismConfidentialityTeam Collaboration

Tools & Technologies

ComputersLaptopsTelecommunication Devices

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Cannabis ProductsState RegulationsRetail ExperienceCustomer JourneyPatient Orders

About the role

Key responsibilities & impact

Guide customers through their cannabis purchasing journey
Educate customers about cannabis products, benefits, and potential side effects
Facilitate customer purchases in accordance with state regulations
Provide exceptional customer service, empathy, and compassion to patients
Assist managers and shift supervisors with returns according to company policy
Prepare and process patient orders efficiently
Follow Trulieve policies and procedures
Work with the leader on duty to enhance customer experience
Assist customers with product or device issues
Collaborate with leadership and management to resolve customer issues
Document customer issues and concerns in customer profiles
Maintain a clean and well-stocked workstation
Process online orders, including deliveries, within a two-hour timeframe as needed
Perform delivery associate tasks as needed

Requirements

What you’ll need

High-school diploma or equivalent and experience in the field or in a similar field
Minimum age of 18 in West Virginia
Prior retail and/or customer service experience preferred
Prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and in a team environment
Excellent verbal and written communication skills
Strong interpersonal skills, business sense, and professionalism
Ability to maintain confidentiality and discretion
Ability to understand and follow written/oral instructions
Conversational English proficiency
Ability to operate computers, laptops, electronic equipment, and telecommunication devices
Mental and physical capacity to perform job duties
Valid driver's license and clean driving record to fulfill the Delivery Driver role
Ability to pass a comprehensive background record check
Ability to move throughout the workday and work with customers and team members
Ability to push/pull, lift/carry, and position objects up to 50 lbs
Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks

Position eligible for tips
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs