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Trulieve

Dispensary Associate – Part Time

Trulieve

. Guide customers through their cannabis purchasing journey .

Posted 9/30/2026part-timeColumbus • United StatesSeniorLead💰 $14 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, with the ability to educate customers and facilitate purchases while adhering to state regulations. Proficient in cash handling and capable of operating electronic equipment to enhance the customer experience.

Highest-signal resume keywords
Customer ServiceCash HandlingProduct KnowledgeVerbal CommunicationTeam Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash HandlingOrder ProcessingProduct EducationCustomer DocumentationDelivery Tasks
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismConfidentiality
Tools & Technologies
ComputersLaptopsTelecommunication Devices
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Cannabis ProductsState RegulationsRetail ExperienceCustomer JourneyPatient Orders

About the role

Key responsibilities & impact
  • Guide customers through their cannabis purchasing journey
  • Educate customers about cannabis products, benefits, and potential side effects
  • Facilitate customer purchases in accordance with state regulations
  • Provide exceptional customer service, empathy, compassion, and product knowledge
  • Assist managers and shift supervisors with returns according to company policy
  • Prepare and process patient orders promptly and efficiently
  • Follow Trulieve policies and procedures
  • Work with the leader on duty to enhance the customer experience
  • Assist customers with product or device issues
  • Collaborate with leadership and management to resolve customer issues
  • Document customer issues and concerns in customer profiles
  • Maintain a clean and well-stocked workstation
  • Process online orders, including deliveries, within a two-hour timeframe as needed
  • Perform delivery associate tasks as needed

Requirements

What you’ll need
  • High-school diploma or equivalent and experience in the field or in a similar field
  • Minimum 21 years of age, or minimum 18 years of age in CT, PA and WV
  • Prior retail and/or customer service experience is a plus
  • Prior cash handling experience
  • Ability to work independently in a dynamic, fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to work effectively without supervision and in a team environment
  • Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
  • Ability to understand and follow written and oral instructions
  • Ability to interact respectfully and politely with customers and team members
  • Conversational English proficiency
  • Ability to operate computers, laptops, electronic equipment, and telecommunication devices
  • Mental and physical capacity to perform job duties
  • Valid driver's license and clean driving record to fulfill the Delivery Driver role
  • Ability to pass a comprehensive background record check
  • Ability to move throughout the workday and perform required sensory functions
  • Ability to manipulate, push, pull, lift, carry, and position objects up to 50 lbs
  • Availability to work evenings, weekends, holidays, and after hours based on business needs

Benefits

Comp & perks
  • Comprehensive benefits package including paid time off
  • Flexible hours depending on store needs