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Trulieve

Dispensary Associate – Part Time, Temporary

Trulieve

. Guide customers through their cannabis journey by educating them on product benefits and potential side effects .

Posted 11/1/2026part-timeScottsdale • Arizona • United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and product knowledge in the cannabis industry, ensuring compliance with state regulations while providing an exceptional experience. Capable of effectively communicating with diverse customers and team members in a fast-paced environment.

Highest-signal resume keywords
Customer Service ExperienceProduct KnowledgeCash Handling ExperienceVerbal And Written Communication SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cash HandlingOrder ProcessingElectronic Equipment OperationSafety Procedure ComprehensionDelivery Policies Compliance
Soft Skills
EmpathyCompassionInterpersonal SkillsProfessionalismDiscretion
Tools & Technologies
Telecommunication DevicesComputersLaptops
Industry Keywords
CannabisPatient Service StandardsCustomer JourneyState RegulationsRetail Experience

About the role

Key responsibilities & impact
  • Guide customers through their cannabis journey by educating them on product benefits and potential side effects
  • Provide exceptional customer service, empathy, compassion, and product knowledge
  • Facilitate customer purchases in accordance with state regulations
  • Provide the TruExperience through elevated patient service standards and behaviors
  • Assist managers and shift supervisors with returns according to company policy
  • Prepare and process patient orders in a timely and efficient manner
  • Follow Trulieve policies and procedures
  • Work with the leader on duty to enhance the customer experience
  • Assist customers with product or device issues
  • Collaborate with leadership and management to resolve customer issues
  • Document customer issues and concerns on customer profiles
  • Maintain a clean and well-stocked workstation
  • Perform additional tasks assigned by management, including crossover team tasks as needed
  • Perform delivery-associate tasks when required, including maintaining a clear driving record and following delivery policies
  • Process all online orders, including deliveries, within a 2-hour timeframe

Requirements

What you’ll need
  • High-school diploma or equivalent and experience in the field or a similar field
  • Minimum 21 years of age (or minimum 18 in CT, PA and WV)
  • Prior retail and/or customer service experience preferred
  • Prior cash handling experience
  • Ability to work independently in a dynamic, fast-paced environment and with varied personalities and seniority levels
  • Excellent verbal and written communication skills
  • Ability to work effectively without supervision and in a team environment
  • Strong interpersonal skills, business sense, professionalism, confidentiality, and discretion
  • Ability to understand and follow written/oral instructions
  • Ability to interact respectfully and politely with customers and team members
  • Conversational English proficiency
  • Ability to operate electronic equipment, including computers and laptops
  • Ability to comprehend safety procedures and use telecommunication devices
  • Mental and physical capacity to perform job duties
  • Valid driver's license and clean driving record to fulfill the Delivery Driver role
  • Ability to pass a comprehensive background record check
  • Ability to move intermittently throughout the workday and meet sensory, mobility, lifting, and physical requirements
  • Must be available evenings, weekends, and holidays

Benefits

Comp & perks
  • Position eligible for tips
  • Comprehensive benefits package including paid time off