General Manager

Trulieve

. Lead and supervise store personnel .

Posted 9/21/2026full-timeAtlanta • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing store operations, including inventory management, employee training, and customer service excellence. Proficient in maintaining compliance with regulations and achieving performance metrics while fostering a positive work environment.

Highest-signal resume keywords

Retail Management ExperienceInventory ManagementEmployee Training and DevelopmentCustomer Service ExcellenceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCash HandlingVisual MerchandisingPerformance EvaluationSafety Procedure Comprehension

Soft Skills

Interpersonal SkillsProfessionalismCoaching and MentoringConflict ResolutionFlexibility

Tools & Technologies

Electronic Equipment OperationComputersScannersPrintersTelecommunications Devices

Certifications & Qualifications

Bachelor’s Degree PreferredValid Driver’s LicenseLevel 1 and Level 2 Background Checks

Industry Keywords

RetailCustomer ServiceSOPsLabor Budget ManagementConfidentiality

About the role

Key responsibilities & impact

Lead and supervise store personnel
Track and manage inventory
Achieve key performance metrics
Ensure efficient daily store operations
Ensure regulatory compliance with state-specific regulations
Deliver exceptional customer experience
Plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Review, communicate, and enforce company SOPs
Evaluate employee performance and identify hiring and training needs
Provide coaching, training, and development focused on service standards and accountability
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Schedule staff within the labor budget
Maintain strict confidentiality and compliance
Perform other assigned management tasks
Report to the Area Manager

Requirements

What you’ll need

Bachelor’s degree preferred
Four years related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism
Ability to maintain confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computers, scanners, printers, and telecommunications devices
Ability to comprehend safety procedures
Ability to analyze data and draw appropriate conclusions
Valid driver’s license and successful MVR background check for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to work independently with flexibility and personal integrity
Ability to work effectively with people of different ages and abilities, including individuals experiencing emotional distress or displaying hostility
Ability to move throughout the facility and work in tight spaces
Ability to push, pull, lift, carry, or position objects up to 50 pounds
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity with or without aids

Benefits

Comp & perks

Opportunities for monthly bonuses
401(k) plan
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs