General Manager

Trulieve

. Lead and supervise store personnel .

Posted 9/21/2026full-timeColumbus • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in retail operations, focusing on team development, customer service excellence, and regulatory compliance. Proficient in inventory management and performance metrics to drive sales and operational efficiency.

Highest-signal resume keywords

Team DevelopmentInventory ManagementRegulatory ComplianceCustomer Service ExcellencePerformance Metrics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementData AnalysisCash HandlingVisual MerchandisingSOP EnforcementSafety ProceduresElectronic Equipment OperationEmployee Performance EvaluationTraining and CoachingConfidentiality Maintenance

Soft Skills

Interpersonal SkillsProfessionalismFlexibilityIntegrityConflict Resolution

Tools & Technologies

ComputersScannersPrintersTelecommunication Devices

Certifications & Qualifications

Bachelor’s Degree PreferredValid Driver’s LicenseLevel 1 and Level 2 Background Checks

Industry Keywords

Retail ManagementCustomer ServiceStore OperationsSales StrategiesLabor Budgeting

About the role

Key responsibilities & impact

Lead and supervise store personnel
Track and manage inventory
Achieve key performance metrics
Ensure efficient daily store operations
Ensure regulatory compliance with state-specific regulations
Deliver an exceptional customer experience
Plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Review, communicate, and enforce company SOPs and communicate changes to employees
Evaluate employee performance and identify hiring and training needs
Coach, train, and develop the team to meet service standards and objectives
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Schedule effectively within the labor budget
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

Bachelor’s degree preferred
Four years related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service
Prior cash handling experience
Ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism
Ability to maintain confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computers, scanners, and printers
Ability to comprehend safety procedures and use telecommunication devices
Ability to analyze data and draw appropriate conclusions
Valid driver’s license and MVR background check for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to work independently with flexibility and personal integrity
Ability to work with patrons of different ages, abilities, and emotional or hostile states
Ability to move throughout the facility, including tight spaces
Ability to push, pull, lift, carry, and position objects up to 50 pounds
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity, with or without aids
Availability to work 45+ hours weekly, including evenings, weekends, and holidays

Benefits

Comp & perks

Opportunities for monthly bonuses
401(k) plan
Comprehensive benefits package
Paid time off
Flexible hours depending on store needs