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Trulieve

General Manager

Trulieve

. Lead and supervise store personnel .

Posted 9/17/2026full-timeWashington • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing a team of 40+ employees while ensuring compliance with state regulations and maintaining exceptional customer service standards. Proficient in inventory management, performance evaluation, and strategic planning to drive sales results.

Highest-signal resume keywords
Team LeadershipInventory ManagementRegulatory ComplianceCustomer Service ExcellencePerformance Evaluation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Inventory ManagementData AnalysisCash HandlingVisual MerchandisingSafety Procedures Comprehension
Soft Skills
Interpersonal SkillsProfessionalismCoaching and TrainingConflict ResolutionFlexibility
Tools & Technologies
ComputersScannersPrintersTelecommunication Devices
Certifications & Qualifications
Bachelor’s Degree PreferredValid Driver’s License
Industry Keywords
Retail ManagementCustomer ServiceSOP EnforcementEmployee DevelopmentConfidentiality

About the role

Key responsibilities & impact
  • Lead and supervise store personnel
  • Track and manage inventory
  • Achieve key performance metrics
  • Ensure efficient daily store operations
  • Maintain regulatory compliance with state-specific regulations
  • Deliver exceptional customer experience
  • Plan and implement strategies to drive service standards and positive sales results
  • Maintain brand standards in visual merchandising
  • Review, communicate, and enforce company SOPs and communicate changes to employees
  • Evaluate employee performance and identify hiring and training needs
  • Coach, train, and develop the team to meet objectives
  • Handle and resolve patient issues and escalations
  • Maintain professional relationships with business partners
  • Schedule effectively within the labor budget
  • Maintain strict confidentiality and compliance
  • Perform other tasks assigned by management

Requirements

What you’ll need
  • Bachelor’s degree preferred; four years related experience and/or training or equivalent combination of education and experience
  • Prior management experience, preferably in retail and/or customer service
  • Prior cash handling experience
  • Ability to train, develop, and evaluate a team of 40+ employees
  • Strong interpersonal skills and professionalism
  • Ability to maintain confidentiality and discretion
  • Conversational English proficiency
  • Ability to operate computers, scanners, printers, and telecommunication devices
  • Ability to comprehend safety procedures
  • Ability to analyze data and draw appropriate conclusions
  • Valid driver’s license and MVR background check for delivery locations only
  • Ability to pass level 1 and level 2 background checks
  • Must be at least 21 years of age
  • Ability to work independently with flexibility and personal integrity
  • Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying hostility
  • Must be able to move throughout the facility, including tight spaces
  • Ability to push, pull, lift, carry, or position objects up to 50 lbs.
  • Ability to ascend and descend stools, ladders, and steps
  • Visual and auditory acuity with or without aids
  • Availability to work 45+ hours weekly, including evenings, weekends, and holidays

Benefits

Comp & perks
  • Monthly bonus opportunities
  • 401(k) plan
  • Comprehensive benefits package
  • Paid time off
  • Flexible hours depending on store needs