Retail Inventory Manager

Trulieve

. Lead daily Inventory Fix intake, prioritization, assignment, research, correction, approval support, and closure across supported retail systems and states .

Posted 10/4/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail inventory management, including inventory control, reconciliation of discrepancies, and compliance with regulatory requirements. Proficient in utilizing systems like SAP and ticketing platforms to support operational efficiency and accuracy.

Highest-signal resume keywords

Retail Inventory ManagementSAP ExperienceInventory ControlRegulatory ComplianceMicrosoft Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ReconciliationControlled Inventory CorrectionsWorkflow AutomationData-Conversion ActivitiesUser Acceptance TestingPhysical Inventory CountsTicketing SystemsOperational DocumentationInventory Audit TrailsChange Authorization

Soft Skills

Strong Communication SkillsDetail-OrientedAbility to Manage Competing DeadlinesCross-Training OthersCollaboration Across Functions

Tools & Technologies

SAP FioriOMSDutchieMJ PlatformMetrcBioTrackZendeskOpenText

Industry Keywords

Seed-to-Sale InventorySOX DocumentationRegulated Retail EnvironmentInventory GovernanceOperational Expertise

About the role

Key responsibilities & impact

Lead daily Inventory Fix intake, prioritization, assignment, research, correction, approval support, and closure across supported retail systems and states
Ensure complete and reliable supporting documentation before inventory records are changed
Establish and monitor service levels for aging, response time, resolution time, backlog, and escalated requests
Review and escalate higher-risk, unusual, material, or repeat requests indicating potential control breakdowns, fraud, theft, regulatory exposure, or systemic issues
Coordinate support for scheduled retail physical inventories, including count file preparation, upload review, variance support, posting, and controlled resolution of system exceptions
Document physical-inventory exceptions, unresolved variances, late submissions, unsupported changes, and accountable operational owners
Research inventory movement and transaction history across SAP, OMS, Dutchie, MJ Platform, Metrc, BioTrack, and other applicable systems
Identify and document system defects, interface failures, package or batch issues, data-conversion errors, and other conditions affecting inventory accuracy
Escalate system issues to IT or application support with evidence, business impact, affected locations, and required resolution
Participate in user acceptance testing, implementation readiness, and post-implementation monitoring
Perform authorized inventory changes and maintain evidence of request, review, approval, execution, and validation
Document ticket types, required inputs, research steps, decision rules, procedures, approvals, state-specific requirements, and escalation scenarios
Maintain standard work, job aids, decision trees, and examples for Inventory Fix requests
Cross-train backup resources and validate critical activity coverage
Support a consistent national ticket taxonomy and identify opportunities for workflow simplification, automation, or portal integration
Maintain ticket data and provide operational expertise for trend and root-cause analysis
Recommend ways to reduce preventable tickets, backlog, repeat issues, manual effort, and Inventory Fix dependence
Partner with Retail Operations, Compliance, Technology, Supply Chain, Quality, Finance, and Profit Protection to resolve exceptions and clarify ownership
Communicate requirements, risks, and unresolved issues to store and functional leaders
Support inventory-integrity investigations with system history, transaction evidence, correction records, and subject-matter expertise
Maintain support for state regulatory and seed-to-sale inventory requirements

Requirements

What you’ll need

Five or more years of progressive experience in retail inventory, inventory control, store operations, regulated inventory, or a related field
Demonstrated experience researching inventory transactions, reconciling discrepancies, and processing controlled inventory corrections
Ability to manage detailed operational work, competing deadlines, month-end activity, and escalation priorities with accuracy and discipline
Strong written and verbal communication skills, including the ability to clearly document decisions, procedures, risks, and unresolved issues
Intermediate to advanced Microsoft Excel skills and experience working with ticketing or workflow systems
Experience training or cross-training others on systems and inventory procedures
Ability to work effectively across Retail Operations, Compliance, Technology, Finance, Supply Chain, and other business functions
Experience in a complex, multi-state, highly regulated retail environment
Experience with SAP or SAP Fiori, OMS, Dutchie, MJ Platform, Metrc, BioTrack, Zendesk, OpenText, or comparable platforms
Experience supporting physical inventory counts, system implementations, user acceptance testing, and data-conversion activities
Knowledge of SOX documentation expectations, inventory audit trails, segregation of duties, and change authorization
Experience participating in workflow automation, structured intake, reporting, or inventory-governance improvement initiatives
Cannabis retail or seed-to-sale inventory experience
Ability to work extended hours during month-end physical inventories, system implementations, or urgent inventory events, including occasional evenings, weekends, and holidays
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits

Comp & perks

A comprehensive benefits package including paid time off
Travel to retail locations may be required as part of the role