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Trulieve

Shift Supervisor

Trulieve

. Assist the General Manager and Assistant General Manager with leadership and supervision of store personnel .

Posted 9/25/2026full-timeOrlando • Florida • United StatesSeniorLead💰 $17 per hourWebsite

About the role

Key responsibilities & impact
  • Assist the General Manager and Assistant General Manager with leadership and supervision of store personnel
  • Achieve key performance metrics
  • Ensure efficient daily operation of the store
  • Open and close the store as a key-holding supervisor
  • Supervise staff and retail processes
  • Maintain brand standards in visual merchandising
  • Ensure compliance with state-specific regulations
  • Review, communicate, and enforce company SOPs and communicate changes to employees
  • Provide coaching, training, and development focused on service standards and accountability
  • Monitor and maintain store inventory
  • Handle and resolve patient issues and escalations
  • Maintain professional relationships with business partners
  • Maintain confidentiality and compliance
  • Perform other tasks assigned by management

Requirements

What you’ll need
  • High School Diploma required
  • Prior management experience, preferably in retail and/or customer service area
  • Prior cash handling experience
  • Strong interpersonal skills and professionalism
  • Ability to communicate in conversational English
  • Ability to operate electronic equipment, including computer, scanner, and printer
  • Ability to comprehend safety procedures
  • Ability to utilize telecommunication devices
  • Ability to interact respectfully and politely with customers and team members
  • Valid driver’s license and passing an MVR background check required for delivery locations only
  • Must pass level 1 and level 2 background checks
  • Must be at least 21 years of age
  • Ability to function independently, with flexibility and personal integrity
  • Ability to work effectively with residents, personnel, and support agencies
  • Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
  • Ability to move throughout the entire facility, including tight spaces
  • Ability to communicate and exchange sensitive information, observe and inspect details, and operate computing devices
  • Ability to push, pull, lift, carry, and position objects up to 50 lbs.
  • Ability to ascend and descend stools, ladders, and steps
  • Ability to crouch, stoop, kneel, or crawl
  • Visual and auditory acuity with or without job aids
  • Availability to work evenings, weekends, and holidays

Benefits

Comp & perks
  • Comprehensive benefits package
  • Paid time off