Shift Supervisor

Trulieve

. Assist the General Manager and Assistant General Manager with leadership and supervision of store personnel .

Posted 11/6/2026full-timeNewnan • Georgia • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail management, ensuring compliance with regulations and company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service ExcellenceRegulatory ComplianceStaff Training and DevelopmentCash Handling Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementOpening and Closing ProceduresSafety Procedures ComprehensionElectronic Equipment OperationVisual Merchandising

Soft Skills

Strong Interpersonal SkillsProfessionalismConfidentiality and DiscretionFlexibilityEffective Communication

Tools & Technologies

ComputersScannersPrintersTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

RetailCustomer ExperienceSOP ComplianceKey-Holding SupervisorPatient Issue Resolution

About the role

Key responsibilities & impact

Assist the General Manager and Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics
Ensure efficient daily operation of the store
Ensure regulatory compliance with state-specific regulations
Deliver an exceptional customer experience
Perform opening and closing procedures as a key-holding supervisor
Supervise staff and retail processes
Maintain brand standards in visual merchandising
Review, communicate, and ensure compliance with company SOPs
Communicate SOP changes to employees
Coach, train, and develop the team on company service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to maintain confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices
Ability to comprehend safety procedures
Ability to interact respectfully and politely with customers and team members
Valid driver's license and passing MVR background check for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the entire facility, including tight spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity with or without job aids

Benefits

Comp & perks

Paid time off
Comprehensive benefits package
Flexible hours depending on store needs