Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 11/3/2026full-timeWinter Park • Florida • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail management, ensuring compliance with regulations and delivering exceptional customer experiences. Capable of training and developing staff while maintaining brand standards and operational efficiency.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service SkillsRegulatory ComplianceStaff SupervisionCash Handling Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Key-Holding Supervisor DutiesInventory ManagementSafety Procedures ComprehensionElectronic Equipment OperationVisual Merchandising

Soft Skills

Interpersonal SkillsProfessionalismConfidentialityFlexibilityIntegrity

Tools & Technologies

ComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver’s License

Industry Keywords

RetailCustomer ExperienceSOPsBackground ChecksPatient Issues

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics
Ensure efficient daily operation of the store
Ensure regulatory compliance and exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures
Supervise staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and enforce company SOPs and communicate changes to employees
Provide coaching, training, and development focused on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to maintain confidentiality and discretion
Conversational English
Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices
Ability to comprehend safety procedures
Ability to interact respectfully and politely with customers and team members
Valid driver’s license and passing MVR background check required for delivery locations only
Must pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including patrons experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the entire facility, including tight spaces
Ability to push/pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity with or without job aids

Benefits

Comp & perks

Comprehensive benefits package
Paid time off