Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 10/6/2026full-timeGainesville • Florida • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer service. Capable of training and developing staff while maintaining brand standards and effective communication with all levels of management.

Highest-signal resume keywords

Leadership ExperienceRegulatory ComplianceCustomer Service ExcellenceInventory ManagementCash Handling Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementCash HandlingRegulatory ComplianceVisual MerchandisingBasic SupervisionSafety Procedures ComprehensionTelecommunication Device UtilizationElectronic Equipment OperationAbility to Lift/Carry 50 lbsAbility to Traverse Tight Spaces

Soft Skills

Strong Interpersonal SkillsProfessionalismFlexibilityIntegrityEffective Communication

Tools & Technologies

ComputerScannerPrinter

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail ManagementCustomer ServiceSOP CompliancePatient Issue ResolutionConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance and deliver an exceptional customer experience
Perform key-holding supervisor duties, including opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs and communicate changes to employees
Provide coaching, training, and development focused on company service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management
Report to the General Manager

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold a strict level of confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment (computer, scanner, printer, etc.)
Ability to comprehend safety procedures and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely
Valid driver's license and passing an MVR background check (delivery locations only)
Passing a level 1 and level 2 background check
At least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move/traverse throughout the entire facility, including tight spaces
Ability to accurately communicate and exchange sensitive information and ideas, observe/inspect details at varying ranges, and operate computing devices
Ability to push/pull objects up to 50 lbs and lift/carry/position objects up to 50 lbs
Ability to ascend/descend stool, ladder, and steps; crouch, stoop, kneel, crawl, and position self or objects at floor level
Visual and auditory acuity with or without job aids
Ability to remain seated occasionally
Availability to work evenings, weekends, and holidays

Benefits

Comp & perks

Comprehensive benefits package
Paid time off