Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 11/3/2026full-timeAuburndale • Florida • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer experiences. Proficient in training and developing staff while maintaining brand standards and effective communication.

Highest-signal resume keywords

Leadership ExperienceRegulatory ComplianceCustomer Service ExcellenceInventory ManagementCash Handling Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementCash HandlingSafety Procedures ComprehensionBasic SupervisionVisual Merchandising

Soft Skills

Strong Interpersonal SkillsProfessionalismAbility to Uphold ConfidentialityFlexibilityIntegrity

Tools & Technologies

Electronic Equipment OperationComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail ManagementCustomer ServiceSOP EnforcementPatient Issue ResolutionConfidentiality Compliance

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance and deliver exceptional customer experiences
Perform key-holding supervisor duties, including opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and enforce company SOPs and communicate changes to employees
Provide coaching, training, and development focused on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold strict confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices
Ability to comprehend safety procedures
Valid driver’s license and passing MVR background check (delivery locations only)
Must pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the facility and work in tight spaces
Ability to push, pull, lift, carry, and position objects up to 50 lbs.
Ability to ascend and descend stools, ladders, and steps
Visual and auditory acuity, with or without job aids

Benefits

Comp & perks

Comprehensive benefits package
Paid time off