Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 10/8/2026full-timeMacon • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and company standards while delivering exceptional customer service. Capable of training and developing staff to achieve key performance metrics and maintain inventory management.

Highest-signal resume keywords

Retail Management ExperienceCash Handling ExperienceRegulatory ComplianceInterpersonal SkillsCustomer Service Excellence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementKey-Holding Supervisor DutiesVisual MerchandisingSafety Procedures ComprehensionElectronic Equipment Operation

Soft Skills

ProfessionalismCommunication SkillsFlexibilityPersonal IntegrityConflict Resolution

Tools & Technologies

ComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

Valid Driver’s LicenseLevel 1 Background CheckLevel 2 Background Check

Industry Keywords

Customer ExperienceSOP ComplianceStore OperationsStaff TrainingConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operation
Ensure regulatory compliance while delivering exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs and communicate changes to employees
Provide coaching, training, and development focused on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management
Report to the General Manager

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English
Ability to operate electronic equipment (computer, scanner, printer, etc.)
Ability to comprehend safety procedures and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely
Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
Must be able to pass a level 1 and level 2 background check
Must be at least 21 years of age
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Must be able to move throughout the entire facility, including tight spaces
Must be able to push/pull objects up to 50 lbs and lift/carry/position objects up to 50 lbs
Must be able to ascend/descend stool, ladder, and steps and position self or objects at floor level
Must have visual and auditory acuity with or without job aids

Benefits

Comp & perks

Up to 40 hours weekly with flexible hours depending on store needs
Paid time off
Comprehensive benefits package
Equal employment opportunities
Drug-free workplace