Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 10/27/2026full-timeLancaster • Pennsylvania • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer service. Capable of training and developing staff while maintaining brand standards and effective inventory management.

Highest-signal resume keywords

Retail Management ExperienceCustomer Service ExcellenceRegulatory ComplianceCash Handling ExperienceInterpersonal Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementKey-Holding Supervisor DutiesSafety Procedures ComprehensionElectronic Equipment OperationVisual Merchandising

Soft Skills

ProfessionalismConfidentialityFlexibilityIntegrityConflict Resolution

Tools & Technologies

ComputerScannerPrinterTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail OperationsCustomer ExperienceSOP EnforcementStaff TrainingBackground Checks

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance while delivering exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and enforce company SOPs and communicate changes to employees
Provide coaching, training, and development focused on company service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area
Prior cash handling experience
Strong interpersonal skills and professionalism
Ability to uphold confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computer, scanner, printer, and telecommunication devices
Ability to comprehend safety procedures
Valid driver's license and passing MVR background check for delivery locations only
Must pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, support agencies, patrons of different ages and abilities, and patrons experiencing emotional distress or displaying hostility
Ability to move throughout the facility, including tight spaces
Ability to push/pull objects up to 50 lbs. and lift/carry/position objects up to 50 lbs.
Ability to ascend/descend stools, ladders, and steps and position self or objects at floor level
Visual and auditory acuity, with or without job aids

Benefits

Comp & perks

Paid time off
Comprehensive benefits package