Shift Supervisor

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 10/23/2026full-timeMiddleburg • Florida • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and company standards while delivering exceptional customer service. Capable of training and developing staff, managing inventory, and maintaining professional relationships with business partners.

Highest-signal resume keywords

Leadership And SupervisionRegulatory ComplianceCustomer Service ExcellenceCash Handling ExperienceInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingInventory ManagementRegulatory ComplianceVisual MerchandisingSafety Procedures

Soft Skills

Interpersonal SkillsProfessionalismCommunication SkillsFlexibilityIntegrity

Tools & Technologies

Electronic EquipmentComputing DevicesTelecommunication Devices

Certifications & Qualifications

High School DiplomaValid Driver's License

Industry Keywords

Retail ManagementCustomer ServiceSOP CompliancePatient Issue ResolutionConfidentiality

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Help achieve key performance metrics and ensure efficient daily store operations
Ensure regulatory compliance while delivering exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs, communicating changes to employees
Provide coaching, training, and development focused on company service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management
Report to the General Manager

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold a strict level of confidentiality and discretion
Able to communicate in conversational English
Ability to operate electronic equipment (computer, scanner, printer, etc.)
Ability to comprehend safety procedures and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely
Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
Must be able to pass a level 1 and level 2 background check
Must be at least 21 years of age
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
Must be able to relate to and work with patrons of different ages, abilities, and patrons who may be experiencing emotional distress or displaying a hostile attitude
Must be able to move/traverse throughout the entire facility, including tight spaces
Must be able to accurately communicate and exchange sensitive information, observe/inspect details at varying ranges, and operate computing devices
Must be able to manipulate objects of varying sizes and weights; push/pull, lift/carry/position objects up to 50 lbs.; ascend/descend stool, ladder, and steps; and crouch, stoop, kneel, or crawl
Must have visual and auditory acuity with or without job aids
Must occasionally remain in a seated position
Must be available to work evenings, weekends, and holidays

Benefits

Comp & perks

Comprehensive benefits package
Paid time off