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Trulieve

Shift Supervisor – Full Time

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 9/23/2026full-timePeoria • Arizona • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer experiences. Proficient in training and developing staff while maintaining brand standards and effective inventory management.

Highest-signal resume keywords
Leadership and SupervisionRegulatory ComplianceCustomer Service ExcellenceInventory ManagementCash Handling Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Inventory ManagementCash HandlingRegulatory ComplianceVisual MerchandisingBasic Supervision
Soft Skills
Strong Interpersonal SkillsProfessionalismConfidentialityEffective CommunicationAbility to Resolve Issues
Tools & Technologies
Electronic EquipmentComputersScannersPrintersTelecommunication Devices
Certifications & Qualifications
High School DiplomaValid Driver’s License
Industry Keywords
Retail ManagementCustomer ServiceSOPsPatient IssuesEmotional Distress

About the role

Key responsibilities & impact
  • Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
  • Achieve key performance metrics and ensure efficient daily store operations
  • Ensure regulatory compliance and deliver exceptional customer experiences
  • Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
  • Maintain brand standards in visual merchandising
  • Ensure compliance with state-specific regulations
  • Review, communicate, and enforce company SOPs and communicate changes to employees
  • Provide coaching, training, and development focused on service standards and accountability
  • Monitor and maintain store inventory
  • Handle and resolve patient issues and escalations
  • Maintain professional relationships with business partners
  • Maintain strict confidentiality and compliance
  • Perform other tasks assigned by management

Requirements

What you’ll need
  • High School Diploma required
  • Prior management experience, preferably in retail and/or customer service area is a plus
  • Prior cash handling experience
  • Strong interpersonal skills and professionalism to communicate with all levels of management and staff
  • Ability to uphold strict confidentiality and discretion
  • Conversational English proficiency
  • Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices
  • Ability to interact respectfully and politely with customers and team members
  • Valid driver’s license and passing MVR background check (delivery locations only)
  • Ability to pass level 1 and level 2 background checks
  • Must be at least 21 years of age
  • Ability to function independently and work effectively with residents, personnel, and support agencies
  • Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying hostile attitudes
  • Ability to move throughout the facility, including tight spaces
  • Ability to push/pull, lift, carry, and position objects up to 50 lbs.
  • Ability to ascend/descend stools, ladders, and steps and position self or objects at floor level
  • Visual and auditory acuity with or without job aids
  • Availability for evenings, weekends, and holidays

Benefits

Comp & perks
  • Comprehensive benefits package
  • Paid time off