Shift Supervisor – Full Time

Trulieve

. Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel .

Posted 11/12/2026full-timeOrlando • Florida • United StatesSeniorLead💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with regulations and delivering exceptional customer experiences. Capable of training and developing staff while maintaining brand standards and effective inventory management.

Highest-signal resume keywords

Leadership ExperienceRegulatory ComplianceCustomer Service SkillsCash Handling ExperienceInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingInventory ManagementRegulatory ComplianceVisual MerchandisingSafety Procedures

Soft Skills

Interpersonal SkillsProfessionalismCommunication SkillsFlexibilityIntegrity

Tools & Technologies

Electronic EquipmentTelecommunication Devices

Certifications & Qualifications

Valid Driver's LicenseLevel 1 Background CheckLevel 2 Background Check

Industry Keywords

Retail ManagementCustomer ExperienceSOP ComplianceStaff SupervisionPatient Issue Resolution

About the role

Key responsibilities & impact

Assist the General Manager/Assistant General Manager with leadership and supervision of store personnel
Achieve key performance metrics and ensure efficient daily store operation
Ensure regulatory compliance and deliver exceptional customer experience
Perform key-holding supervisor duties related to opening and closing procedures and basic supervision of staff and retail processes
Maintain brand standards in visual merchandising
Ensure compliance with state-specific regulations
Review, communicate, and ensure compliance with company SOPs and communicate changes to employees
Provide coaching, training, and development focused on service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional relationships with business partners
Maintain strict confidentiality and compliance
Perform other tasks assigned by management
Work up to 40 hours weekly with flexible hours based on store needs, including evenings, weekends, and holidays

Requirements

What you’ll need

High School Diploma required
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold strict confidentiality and discretion
Able to communicate in conversational English
Ability to operate electronic equipment (computer, scanner, printer, etc.)
Ability to comprehend safety procedures and utilize telecommunication devices
Ability to interact with customers and team members respectfully and politely
Must possess a valid driver’s license and pass a MVR background check (delivery locations only)
Must be able to pass a level 1 and level 2 background check
Must be at least 21 years of age
Must function independently, have flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the facility, including tight spaces
Ability to push/pull, lift, carry, or position objects up to 50 lbs.
Ability to ascend/descend stools, ladders, and steps and position self or objects at floor level
Must have visual and auditory acuity with or without job aids

Benefits

Comp & perks

Paid time off
Comprehensive benefits package