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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in partner success and channel account management, with a strong focus on revenue growth, pipeline management, and relationship building. Proficient in collaborating with technical teams and utilizing CRM tools to drive partner enablement and success.
Highest-signal resume keywords
Partner Success ManagementRevenue Growth Target AchievementPipeline Building and ReviewCo-Selling and Sales EnablementTechnical Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Partner Relationship ManagementSales EnablementPipeline ManagementRevenue Growth StrategiesQBR FacilitationUpselling TechniquesAPI Integration ManagementKYC SolutionsAML SolutionsFraud Compliance Solutions
Soft Skills
Consultative Relationship BuildingExcellent CommunicationCross-Functional CollaborationPresentation SkillsIndependent Operation
Tools & Technologies
SalesforcePRM PlatformsCRM Tools
Industry Keywords
FintechSaaSIdentity SolutionsFraud SolutionsCompliance Solutions
About the role
Key responsibilities & impact- Own the partner relationship end to end for a portfolio of active reseller partners
- Serve as the dedicated account manager and single point of contact across partners’ commercial, technical, and executive teams
- Carry and achieve a year-over-year net-new revenue growth target across the portfolio
- Build, review, and progress partner pipelines; run pipeline reviews, remove blockers, and maintain forecast accountability
- Deliver partner sales onboarding and ongoing enablement for KYC, KYB, and AML solutions
- Co-sell with partner representatives to position Trulioo, advance opportunities, and close deals
- Identify and drive upsell opportunities for partners’ existing clients
- Lead recurring and executive QBRs and business reviews
- Partner with Technical Account Management to maintain healthy, current API integrations and resolve technical friction
- Map partner businesses to identify new use cases, product fits, and expansion paths
- Represent partner needs and market feedback to Product, Marketing, and GTM teams
- Deploy AI-enabled best practices for partner-success workflows, account planning, content creation, and knowledge sharing
Requirements
What you’ll need- 7+ years in partner success, channel account management, strategic account management, or partner/channel sales
- Ideally experience within fintech, SaaS, or identity/fraud/compliance solutions
- Demonstrated track record of growing a portfolio of partners or accounts and hitting revenue growth or expansion targets
- Hands-on experience with pipeline building and review, co-selling, sales enablement/training, QBRs, and upselling into an existing base
- Experience managing relationships with technical, API-driven products
- Comfort partnering with technical teams and translating between commercial and technical stakeholders
- Strong consultative relationship-building skills
- Excellent communication, presentation, and cross-functional collaboration skills
- Proficiency with CRM and partner/customer management tools, such as Salesforce and PRM platforms
- Comfort operating independently in a remote, fast-moving environment across North American time zones
- Bachelor's degree or equivalent practical experience (nice to have)
Benefits
Comp & perks- Health, dental, and vision coverage
- Retirement plans with company match
- Paid time off
- Parental leave
- Annual education & training stipend equivalent to $1,000 in local currency
- Flexible hybrid working environment
- Weekly lunches
- Quality coffee
- Regular social events
- Parent rooms at many locations
- On-site gyms at many locations
- Comfortable lounges
- Adaptable workstations
- Wellness workshops and events
- Complimentary Headspace subscription
- Employee Resource Groups