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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as technical SME and principal engineer for Microsoft 365 E5 services
- Own engineering, configuration, governance, and operational support for Microsoft 365 applications and services
- Evaluate Microsoft 365 capabilities and improve adoption, security, automation, compliance, and cost efficiency
- Partner with stakeholders to translate productivity needs into secure, scalable Microsoft platform solutions
- Engineer, administer, and optimize Intune and Microsoft Configuration Manager/SCCM environments
- Lead endpoint management modernization from SCCM-heavy models to cloud-first or co-managed strategies
- Design and manage device compliance policies, configuration profiles, security baselines, endpoint restrictions, and conditional access integrations
- Manage Windows enrollment, provisioning, Autopilot, and endpoint lifecycle processes
- Provide Tier 3 engineering support for endpoint management escalations
- Own the enterprise application catalog strategy
- Package, test, deploy, and maintain applications through Intune, SCCM, Company Portal, and approved distribution mechanisms
- Establish application intake, testing, approval, publishing, rollback, and deployment governance processes
- Monitor application deployment success, failures, remediation actions, and user adoption
- Design and implement patch management strategies using Intune, Windows Update for Business, Autopatch, SCCM, and related technologies
- Own patch compliance reporting, exception handling, deployment rings, maintenance windows, and remediation workflows
- Partner with Security and Infrastructure teams to remediate endpoint vulnerabilities
- Develop patching dashboards, compliance metrics, and executive-ready reporting
- Design controlled deployment strategies for OS, feature, driver, firmware, and applicable third-party updates
- Lead technical discovery, requirements gathering, design, implementation, testing, rollout, and operational handoff
- Develop roadmaps, proof-of-concepts, pilots, documentation, runbooks, SOPs, and knowledge base articles
- Establish governance for Microsoft 365 changes, endpoint policies, application publishing, and patch deployment
- Participate in change management/CAB processes
- Report on platform health, adoption, compliance, and operational performance
- Mentor Service Desk and junior engineers and drive continuous improvement
Requirements
What you’ll need- 7+ years of IT infrastructure, endpoint engineering, or Microsoft platform experience
- 5+ years of Microsoft 365 administration experience
- 5+ years of SCCM/Microsoft Configuration Manager experience
- 3+ years of Microsoft Intune experience
- 3+ years of Software/Tools/Automation development experience
- Strong hands-on experience with Microsoft 365 E5 services and administration
- Advanced experience with Microsoft Intune and Microsoft Configuration Manager/SCCM
- Experience with co-management, cloud attach, device collections, deployment rings, compliance policies, and configuration profiles
- Experience with Windows Autopilot, Windows enrollment, device provisioning, and endpoint lifecycle management
- Experience managing Windows 11 enterprise endpoints
- Experience packaging and deploying applications using Intune and SCCM
- Knowledge of MSI, EXE, Win32 app packaging, PowerShell-based deployments, detection rules, dependencies, supersedence, and uninstall logic
- Experience with Windows Update for Business, Intune update rings, feature update policies, quality updates, driver management, SCCM software updates, ADRs, patch collections, maintenance windows, and compliance reporting
- Strong PowerShell scripting and automation skills
- Experience with Microsoft Graph PowerShell or Graph API highly preferred
- Understanding of JSON, CSV, REST APIs, and automation workflows preferred
- Strong analytical, troubleshooting, documentation, and communication skills
- Experience working in ITIL-based environments
- Microsoft 365 Certified: Endpoint Administrator Associate preferred
- Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is unavailable
Benefits
Comp & perks- Monthly bonuses
- Restricted Stock Units granted to all new team members, vesting over 4 years
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off
- 9 paid float holidays
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for one dog or cat
- Paid time off to volunteer at nonprofit organizations
- Free on-site gym
- Free dog walking services for office pets during business hours
- Free parking
- Paid ORCA cards