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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading digital product strategy and performance, with a strong focus on developing cross-functional teams and aligning product roadmaps with business objectives. Proven ability to translate customer needs and market shifts into actionable digital capabilities and experiences.
Highest-signal resume keywords
Digital Strategy LeadershipCross-Functional Team DevelopmentProduct Management ExpertisePortfolio Performance AccountabilityStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementProduct Roadmap DevelopmentAnalyticsCustomer Experience StrategyTechnology-Enabled TransformationLifecycle PracticesDecision Rights EstablishmentEmerging Technologies MonitoringBusiness Strategy AlignmentPerformance Management
Soft Skills
Organizational LeadershipRelationship ManagementExecutive Presentation SkillsInfluence LeadershipCoaching and Talent Development
Industry Keywords
Financial ServicesRegulated IndustryProduct-Centered Operating ModelsDigital PracticesMarket Shifts
About the role
Key responsibilities & impact- Lead the strategy, performance, and long-term direction of a portfolio of digital products and experiences
- Guide Digital Product Owners in shaping product visions and roadmaps
- Participate directly in business strategy and performance discussions
- Lead cross-functional product teams to deliver measurable business, customer, operational, and enterprise results
- Strengthen a product-centric operating model spanning Product, Design, Technology, Analytics, and business partners
- Set portfolio vision, strategy, measures, and long-term capability direction
- Take responsibility for portfolio performance and alignment of product strategies and roadmaps
- Translate enterprise goals, business opportunities, customer needs, operating challenges, compliance requirements, and platform needs into digital capabilities and experiences
- Recommend portfolio investments and resolve tradeoffs among cross-functional product teams
- Develop and direct Digital Product Owners as leaders in business strategy and planning
- Guide business leaders on digital experiences, data, customer insight, and emerging capabilities
- Establish portfolio governance, escalation points, alignment, and accountability
- Build effective autonomous cross-functional delivery teams
- Resolve dependencies and decisions across product teams
- Lead, coach, and develop Digital Product Owners, managers, and professional staff
- Establish accountability for product vision, strategy, roadmaps, priorities, sequencing, backlog decisions, and results
- Set expectations for discovery, research, experimentation, analytics, prioritization, value realization, and product health
- Strengthen Product Management competency through shared practices, coaching, talent development, succession planning, and continuous improvement
- Monitor emerging technologies, customer expectations, market shifts, and digital practices
- Identify, test, adopt, measure, and operationalize new capabilities and ideas
Requirements
What you’ll need- Bachelor’s degree in related field, or equivalent combination of education and/or related professional work experience
- 12+ years of progressive experience in digital strategy, product management, customer experience, marketing, servicing, analytics, technology-enabled transformation, or a related field
- 7+ years of leadership experience, including developing leaders, leading cross-functional teams, and building organizational capabilities
- Record of leading a portfolio of digital products or capabilities and delivering measurable results
- Experience making Product Owners and cross-functional product teams active participants in business strategy, planning, and performance management
- Experience establishing product-centered operating models, cross-functional product teams, product roadmaps, decision rights, and lifecycle practices
- Ability to lead through influence and align senior leaders across business, Product, Design, Marketing, Analytics, Architecture, Engineering, Creative, and other functions
- Strong business and digital judgment
- Strong communication, relationship management, organizational leadership, and executive presentation skills
- Experience in a financial services organization or heavily regulated industry preferred
- Must not require immigration sponsorship or additional/permanent work authorization now or in the future to work in the United States
Benefits
Comp & perks- Annual incentive (bonus) plan may be available
- Medical insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Life insurance
- Disability plans
- Parental leave
- Paid time off
- 401k
- Tuition reimbursement
- Flexible workplace
- Work-life balance support
- Career growth
- Retirement assistance
- Flexibility to work in a preferred location
- Technology and tools supporting hybrid working