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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and performance consulting, with a strong focus on project management, stakeholder engagement, and the development of effective learning solutions. Proven ability to analyze data and feedback to enhance program effectiveness and drive continuous improvement.
Highest-signal resume keywords
Instructional DesignPerformance ConsultingProject ManagementLearning TechnologiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance Solutions DevelopmentLearning Asset DesignProject PlanningRisk ManagementEvaluation Methods
Soft Skills
Analytical SkillsProblem-SolvingCommunicationCollaborationOrganization
Tools & Technologies
Content Development ToolsProject Tracking ToolsPerformance Reporting Methods
Certifications & Qualifications
CPTDAPTDPMP
Industry Keywords
Adult Learning PracticesLearning and DevelopmentPerformance MeasurementStakeholder ConsultationContinuous Improvement
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead complex performance design projects for Lending Program Performance from intake through execution, measurement, and continuous improvement
- Lead field effectiveness and delivery excellence initiatives that strengthen lending capability, readiness, and execution
- Develop certification, training, and partner engagement strategies to improve performance and support business priorities
- Lead intake, scoping, prioritization, and resource alignment for assigned work
- Manage complex design and development projects involving multiple stakeholders, timelines, and dependencies
- Define project goals, success measures, and performance outcomes at the start of initiatives
- Track project progress, delivery milestones, and business impact, and communicate updates to stakeholders
- Use data, feedback, and performance results to improve solutions and adjust project direction
- Conduct quality assurance reviews to ensure accurate, effective, standards-aligned deliverables
- Support delivery as needed and guide peers on design, project management, and performance practices
- Monitor and evaluate learning program effectiveness using feedback, surveys, assessments, and other evaluation methods
- Stay current on learning and development trends, best practices, and emerging technologies, and recommend innovative approaches
- Manage learning and development budgets, track expenses, and ensure cost-effectiveness of initiatives
Requirements
What you’ll need- Bachelor’s degree in instructional design, learning and development, organizational development, education, communications, business, or a related field, or equivalent combination of education and experience
- 5+ years of experience in instructional design, performance consulting, learning and development, or a related field
- Demonstrated experience leading projects from intake through implementation
- Advanced experience in instructional design, performance consulting, or related work
- Strong project and program management skills, including planning, coordination, risk management, scoping, project planning, timeline management, stakeholder coordination, and addressing risks and dependencies
- Experience designing and developing performance solutions, learning assets, tools, or resources aligned to business needs and performance goals
- Knowledge of instructional design principles, adult learning practices, and methods for evaluating solution effectiveness
- Ability to lead stakeholder consultations, gather requirements, define success measures, and translate business needs into actionable design plans
- Experience using data, feedback, and performance measures to assess outcomes and improve solutions
- Strong analytical, problem-solving, communication, collaboration, organization, prioritization, and stakeholder management skills
- Ability to influence decisions, build alignment, and move work forward across partners
- Experience with learning technologies, content development tools, project tracking tools, and performance reporting methods
- Strong attention to detail and commitment to quality, consistency, and timely delivery
- Relevant certifications such as CPTD, APTD, PMP, or similar credentials are a plus, not required
Benefits
Comp & perks- Annual incentive (bonus) plan may be available
- Medical insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Life insurance
- Disability plans
- Parental leave
- Paid time off
- 401k
- Tuition reimbursement
- Flexible workplace and hybrid working
- Career growth
- Retirement assistance
- Workplace flexibility and technology/tools supporting hybrid work