Senior Manager, Events & Experiences

TruStage

. Lead planning, development, and execution of Filene’s in-person, virtual, and hybrid experiences .

Posted 10/13/2026full-timeUnited StatesSenior💰 $93,100 - $139,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in event management, including planning, execution, and evaluation of in-person, virtual, and hybrid experiences. Proficient in budget management, vendor negotiation, and stakeholder coordination to drive successful event outcomes.

Highest-signal resume keywords

Event ManagementProject ManagementBudget DevelopmentVendor ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event PlanningEvent ExecutionBudget ManagementSponsorship DevelopmentAudience EngagementLogistics CoordinationData AnalysisRisk ManagementTimeline DevelopmentProduction Requirements

Soft Skills

Problem SolvingAttention to DetailProfessionalismCollaborationJudgment

Tools & Technologies

SwoogoEventMobiSalesforceHubSpotEvent Registration PlatformsCRM TechnologyWebinar Platforms

Industry Keywords

Experiential MarketingHospitalityEvent SponsorshipStrategic ObjectivesCredit Unions

About the role

Key responsibilities & impact

Lead planning, development, and execution of Filene’s in-person, virtual, and hybrid experiences
Translate Filene’s research, ideas, communities, and strategic priorities into engaging event experiences
Define event purpose, audience, goals, and desired outcomes with internal stakeholders
Develop event concepts, formats, agendas, and experience elements
Research industry trends, audience expectations, markets, and system events
Lead end-to-end event planning and execution, including project plans, timelines, budgets, staffing plans, run-of-show documents, and production requirements
Source, evaluate, negotiate with, and manage venues, hotels, production partners, technology providers, caterers, and other vendors
Manage event logistics, registration, transportation, signage, materials, food and beverage, audiovisual production, and room layouts
Coordinate with speakers, facilitators, internal teams, sponsors, and external partners
Lead onsite event execution and coordinate internal teams, vendors, speakers, and partners
Anticipate risks, troubleshoot issues, and make timely decisions
Develop communication and engagement strategies to drive attendance and participation
Manage registration processes and attendee communications
Monitor registration and attendance trends and recommend actions
Identify and develop sponsorship opportunities and support sponsorship packaging and activation
Maintain relationships with event partners, sponsors, and external stakeholders
Manage event budgets, expenses, revenue, resources, dependencies, and organizational commitments
Improve event planning processes, tools, templates, and standards
Select and manage event and webinar technology platforms
Manage multiple events and priorities simultaneously
Support Filene’s strategic objectives, mission, values, and brand

Requirements

What you’ll need

Bachelor’s degree in event management, hospitality, business, marketing, communications, or a related field, or an equivalent combination of education and relevant experience
5+ years of progressively responsible experience in event management, experiential marketing, hospitality, program management, or a related field
Demonstrated ownership of complex events
Experience managing multiple events or experiences concurrently from concept through execution and evaluation
Ability to develop and manage event budgets, vendors, contracts, timelines, and production requirements
Strong project management skills
Strong written and verbal communication skills
Experience with event registration and management platforms, CRM and marketing technology, webinar platforms, and related event technology
Experience with Swoogo, EventMobi, Salesforce, or HubSpot preferred
Experience developing or fulfilling event sponsorships and partnering with revenue-generating teams preferred
Experience using participant feedback and performance data to evaluate events and improve future experiences
Ability to remain composed, exercise sound judgment, and solve problems effectively in fast-paced environments
High degree of professionalism and attention to detail
Intellectual curiosity about credit unions and their members
Ability to travel up to 40%

Benefits

Comp & perks

Annual incentive (bonus) plan may be available
Medical, dental, and vision benefits
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401(k)
Tuition reimbursement
Flexible workplace and work-life balance support
Career growth opportunities
Retirement assistance
Flexibility to work in a preferred place
Technology and tools supporting hybrid working