Senior Billing Specialist

Trustmark

. Manage and process billing activities for clients .

Posted 11/4/2026full-timeRemote • Illinois • United StatesSenior💰 $23 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing billing activities, including invoice handling, payment reconciliation, and addressing billing inquiries. Proficient in coordinating with Client Payroll Deduction Specialists and maintaining client relationships throughout the post-implementation process.

Highest-signal resume keywords

Billing ManagementPayment ReconciliationClient CoordinationData AnalysisIssue Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ActivitiesInvoice HandlingPayment ReconciliationData AnalysisChange ReportsReconciliation SummariesClient Suspense Account ReconciliationPayroll Deduction Issue ResolutionResearching Billing InquiriesCheck Requests

Soft Skills

Client CommunicationCollaborationProblem Solving

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Billing IssuesPost-Implementation MaintenanceClient ContactModerately Complex Inquiries

About the role

Key responsibilities & impact

Manage and process billing activities for clients
Handle invoices
Reconcile payments
Address billing issues and inquiries
Coordinate information with Client Payroll Deduction Specialists during the transition from implementation to post-implementation maintenance
Maintain consistent client contact throughout the post-implementation process
Ensure change reports, list bills, and payment reconciliation summary reports are accurate
Research moderately complex billing inquiries for timely and optimal resolution
Participate in payroll deduction issue resolution
Assist with client suspense account reconciliation
Analyze data and collaborate with internal and external stakeholders to complete bills, check requests, change reports, and reconciliation summaries

Requirements

What you’ll need

High School Diploma or GED
4–6 years of related experience
Ability to coordinate information with Client Payroll Deduction Specialists
Ability to maintain client contact throughout post-implementation processes
Ability to research moderately complex billing inquiries
Ability to participate in payroll deduction issue resolution
Ability to assist with client suspense account reconciliation
Ability to analyze data and obtain information for bills, check requests, change reports, and reconciliation summaries

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Life insurance
FSA and HSA
401(k) plan
Employee Assistant Program
Back-up Care for Children, Adults and Elders
Health and wellness initiatives
Wellness program enabling employees to participate in health initiatives to reduce their insurance premiums
Potential bonus eligibility