Director, Revenue Operations

Trustwell

. Own Trustwell’s Revenue Operations strategy and function .

Posted 9/29/2026full-timeRemote • United StatesLead💰 $140,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Operations strategy, including Salesforce architecture, data governance, and the complete B2B SaaS revenue lifecycle. Proven ability to lead cross-functional initiatives, optimize revenue processes, and deliver executive-level insights and reporting.

Highest-signal resume keywords

Revenue Operations StrategySalesforce ArchitectureB2B SaaS Revenue LifecycleData GovernanceCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales OperationsGTM StrategySalesforce AdministrationForecastingPipeline ManagementData ManagementBusiness Process DesignSaaS MetricsAnalytical Capabilities

Soft Skills

Strategic LeadershipChange ManagementInfluenceCollaborationAccountability

Tools & Technologies

SalesforceClariSalesloftZoomInfoLinkedIn Sales Navigator

Certifications & Qualifications

Salesforce Certifications

Industry Keywords

B2B SaaSFood ManufacturingFood SafetyComplianceSupply ChainERPWMSPLMQMS

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own Trustwell’s Revenue Operations strategy and function
Serve as a strategic partner to the Chief Revenue Officer and Executive Leadership Team
Evaluate the end-to-end revenue lifecycle, including lead management, opportunity management, pipeline creation, forecasting, territory and account management, customer expansion, and renewals
Conduct root-cause analysis of performance gaps and develop solutions
Design and implement scalable revenue processes, workflows, ownership, handoffs, SLAs, governance, and success metrics
Translate business requirements into technical solutions and system architecture
Own the integrity, architecture, governance, and optimization of Salesforce and related GTM systems
Identify and implement automation and technology-enabled productivity improvements
Partner with Revenue Enablement on training, documentation, change management, and field adoption
Establish reporting, dashboards, KPI scorecards, funnel analytics, pipeline reporting, forecasting insights, productivity metrics, and business reviews
Develop Board of Directors reporting and Board-ready revenue materials
Translate complex revenue data into executive and Board-level insights and recommendations
Establish data governance for executive and Board reporting
Own revenue data integrity and governance around definitions, stage criteria, attribution, account ownership, opportunity management, and forecasting
Lead pipeline and forecast analytics
Partner with Sales and Finance on annual planning, quota development, capacity planning, territory design, headcount planning, compensation analysis, and revenue forecasting
Partner with Marketing on lead lifecycle management, routing, attribution, funnel conversion, campaign effectiveness, and Marketing-to-Sales handoffs
Partner with Account Management and Customer Success on renewals, retention, churn risk, customer health, upsell, cross-sell, and expansion opportunities
Evaluate and optimize Trustwell’s revenue technology stack
Lead cross-functional Revenue Operations initiatives from problem identification through implementation, adoption, reporting, and continuous improvement
Build a culture centered on business partnership, accountability, urgency, data integrity, scalability, and continuous improvement
Establish team responsibilities, performance expectations, and development plans

Requirements

What you’ll need

8+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, GTM Strategy, or related functions
3+ years of leadership experience within Revenue Operations or Sales Operations
Proven success supporting and scaling B2B SaaS or recurring revenue organizations
Proven success supporting revenue organizations exceeding $50M ARR
Significant hands-on Salesforce experience required; Salesforce certifications preferred
Experience integrating and optimizing multiple GTM technologies and data sources
Experience within Food Manufacturing, Food Safety, Compliance, Supply Chain, ERP, WMS, PLM, QMS, or other enterprise software environments preferred
Bachelor’s degree required; MBA preferred
Proven ability to build and scale Revenue Operations functions within high-growth SaaS or recurring revenue organizations
Advanced knowledge of Salesforce architecture, administration, workflows, automation, reporting, dashboards, and data management
Strong understanding of Salesforce, Clari, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and related GTM technologies
Deep understanding of the complete B2B SaaS revenue lifecycle
Advanced analytical capabilities and experience with executive and Board-level reporting
Experience designing and implementing scalable business processes across multiple revenue functions
Strong understanding of SaaS metrics, including ARR, bookings, pipeline coverage, conversion, velocity, win rate, retention, expansion, productivity, and attainment
Experience with forecasting, territory planning, quota setting, capacity modeling, and annual planning
Strong project and change management capabilities
Ability to balance strategic leadership with hands-on execution
Demonstrated ability to lead through influence across Sales, Marketing, Customer Success, Finance, Product, and Revenue Enablement
Ability to lead and directly manage Revenue Operations personnel

Benefits

Comp & perks

Full healthcare benefits, including medical, dental, and vision
Supplemental benefits, including STD, LTD, HSA, 401k, etc.
Responsible Time Off (PTO) + Holiday Pay
Competitive Compensation + Bonus
Up to 10% annual bonus
Participation in the company’s equity program
Excellent culture and growth opportunities